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RETURN & REFUND POLICY: 1. Order can be cancelled if it has not shipped out, and a full-refund will be issued. 2. Damaged item can be returned for a full refund or will be replaced. Replacement is shipped within 2 to 5 business days upon approval. 3. Product can be returned within 30 days of purchase; must remain Sealed, Unused, and Unopened. Refund will be issued within 5 business days upon receipt of returned item. Shipping cost will not be refunded. Return extension for additional 30 days will be allowed during holiday season, from November 1 through January 31. 4. Individual results may vary. We do not offer refund if the product purchased did not produce the desired results. Please consult your skincare professional. ABOUT US We have been in business since 2010. We are a whosaler offering The Ordinary, Timeless Skin Care, Obagi, Glo Skin Beauty, Jane Iredale, Dermablend, EltaMD, Image Skincare, PCA Skincare, and 100+ brands at affordable prices. If you are interested in buying wholesale, please contact us. We ship all products from our warehouse in Los Angeles, California, USA. If you want us to call you, please email: CustomerService@BeautifulSkincareSite.com We reply in 24 hours (Monday to Friday) DOUBLE (2X) MONEY BACK GUARANTEE: All products we sell are 100% Authentic, Brand New, and always Fresh Products, Guaranteed. We are a PayPal verified merchant and all credit card transactions are processed by PayPal. PayPal guarantees Buyer Protection.  Individual results may vary. Please consult your skincare professional. We do not offer any advice on any product we sell. We do not manufacture any products we sell. We do not offer refund if the product purchased did not produce the desired results. We also do not offer refund if the product had been opened or used. If no improvement is seen after three (3) months of application, use of the product purchased should be discontinued. If any allergic reaction, redness, irritation, itching, vesicle formation, or excessive inflammatory response occurs, further use is not advised and please be sure to mention this to your physician and adhere to his/her recommendations and advice. Customer Support (24/7): CustomerService@BeautifulSkincareSite.com We answer all e-mails within 24 hours. SHIPPING INFORMATION: 1. We ship all products from our warehouse in Los Angeles, California, USA. In-stock items are shipped within 2 to 5 working days. Back-order items will take longer to ship. How long does it take to receive your order: Domestic Shipping (USA), in-stock: 3 to 6 working days International DHL Express, in-stock: 2 to 5 working days Thank you very much for your patronage. |